Privacy Policy

The following represents practices and procedures of VisitHarrisonburgVA.com. Harrisonburg Tourism & Visitor Services (HTVS) reserves the right to change these practices and procedures at any time without prior notice. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.

Individuals who visit VisitHarrisonburgVA.com are important to us. Because visitors to our website are important, we do not capture personal information about them without their permission. We endeavor to ensure that we collect only the minimum amount of information needed to meet the purpose for which the network was created.

We do collect personal information directly from individuals who volunteer to subscribe to our newsletters or request a visitor guide. Collecting personal information is necessary for HTVS to deliver the services requested.

Use, collection, and retention of customer information

For each visitor, we collect information about the Internet Protocol (IP) address, type of browser used, the date and time of the visit, and the IP addresses of the locations to which the visitor linked during his or her visit to our website. This information is strictly used for statistical reporting purposes.

We collect, retain and use personal information about our customers, other than mentioned above, only when they volunteer to subscribe to a HTVS service. We only collect, retain and use personal information where we believe it is essential (and allowed by law) to administer our business and to provide products, services and other opportunities requested by our customers.

Use of “Cookies”

“Cookies” are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as “cookies” of the type that are then sent back and stored on the user’s computer. Any application or web page that uses cookies will identify itself as such. This information is handled in the same way as other user information obtained by HTVS. No user information is gathered through cookies except for that needed to run the specific application.

Restrictions on the disclosure of customer information

We do not sell or rent our subscribers’ information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Maintenance of accurate information

We have established procedures to ensure that information is as accurate and current as is practical to enable us to conduct business with you. Although we strive to do things right the first time, we also respond to requests to correct inaccurate information in a timely manner.

Privacy issues relating to the Federal Child Privacy Act

The Federal Child Privacy Act regulates website’s collection of personal information on users under 18 years of age. We do not intentionally collect such information on anyone we know to be under 18 years of age. If such information is inadvertently obtained, the minor’s parent or legal guardian may contact us for a description of the specific types of personal information collected from the child and the options available to them under law to ensure their child’s safety.

Changes

Harrisonburg Tourism & Visitor Services reserves the right to change this privacy policy as necessary.

Contact us

We welcome your comments and invite you to contact us if you have any questions or concerns by contacting us:

Harrisonburg Tourism & Visitor Services
212 S. Main St.
Harrisonburg, VA 22801
or
tourism@harrisonburgva.gov

Disclaimer

VisitHarrisonburg.com provides links to many websites that are not controlled, maintained, or regulated by the Harrisonburg Tourism & Visitor Services (HTVS) or any organization affiliated with the HTVS, and as such HTVS is not responsible for the content of those websites. Use of information obtained from those websites is voluntary, and reliance on that information should only be undertaken after an independent review of its accuracy. Reference at those websites to any specific commercial product, process, or service by trade name, trademark, or otherwise does not constitute or imply endorsement, recommendation, or favoring by HTVS.

Linking Policy

This website may contain hypertext links to external websites and pages containing information created and maintained by public and private organizations other than HTVS. These hypertext links may be created by HTVS if it determines that establishing the external link will be consistent with assisting or furthering the purpose of this website, which is to significantly and diligently promote tourism in Harrisonburg to citizens and businesses.

In addition, hypertext links may be created by HTVS for informational purposes where the linked external website will provide useful and valuable information to visitors to this web portal, or where the linked external website is required.

Harrisonburg Tourism & Visitor Services, in its sole discretion, will determine whether the external website meets the purpose of this website or for the specified informational purposes. The inclusion of a hypertext link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring said website, or any views that might be expressed or referenced in the website.

Hypertext links to external websites and pages may be removed or replaced at the sole discretion of HTVS, at any time without notice.

In the event you discover problems with or have concerns regarding the format, accuracy, timeliness or completeness of a linked external website, please contact the organization responsible for the linked external website — HTVS does not control nor is it responsible for any linked external websites, pages, or content

Downloads and Plug-ins

Harrisonburg Tourism & Visitor Services provides content in several formats that require plug-ins, or separate browser components, to properly view. All required plug-ins are free to use. The Plug-ins used are: